Privacy Policy

(1) For the Owner of this website, the protection of Users’ personal data is of utmost importance. It goes to great lengths to ensure that Users feel safe entrusting their personal information when using the website.

(2) A user is a natural person, a legal person or an organizational unit without legal personality, to which the law grants legal capacity, using the electronic services available on the website.
(3) This privacy policy explains the principles and scope of processing of the User’s personal data, his/her rights, as well as the obligations of the administrator of such data, and also informs about the use of cookies.
(4) The Administrator shall use state-of-the-art technical measures and organizational solutions to ensure a high level of protection of the processed personal data and safeguards against unauthorized access.

I. PERSONAL DATA CONTROLLER

The administrator of the personal data is the Entrepreneur Mrs. Agnes Frankel, doing business under the name: Agnes Frankel, with the registered office at: 43-190 Mikołów, ul. Old Road 58, NIP: 6351808239 (hereinafter: “Owner”). Contact: recepcja@drfrankels.pl, tel. +48 789375101.

II. PURPOSE OF PERSONAL DATA PROCESSING

(1) The Administrator processes the User’s personal data for the purpose of communication in response to questions submitted via the contact form.
(2) The User may also consent to receive information on news and promotions, which will also cause the administrator to process personal data in order to send the User commercial information regarding, among other things. new products or services, promotions or sales.
(3) Personal data shall also be processed in fulfillment of legal obligations incumbent on the data controller and the performance of tasks in the public interest, among others. to perform tasks related to security and defense or storage of tax records.
(4) Personal data may also be processed for the purposes of direct marketing of products, securing and asserting claims or protecting against claims of the User or a third party, as well as marketing of services and products of third parties or marketing of our own, which is not direct marketing.

III. DATA TYPE

(1) The administrator processes the following personal data, the provision of which is necessary for communication
a. Data provided by the User optionally:
– name;
– email address.

IV. LEGAL BASIS FOR PROCESSING PERSONAL DATA

(1) Personal data shall be processed in accordance with the provisions of the Regulation of the European Parliament and of the Council (EU) 2016/679 of April 27, 2016. on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation), OJ L 119, 4.5.2016, p. 1-88, hereinafter referred to as the “GDPR Regulation.”
(2) The Administrator shall process personal data only with the prior consent of the User.
(3) consent to the processing of personal data is completely voluntary.

(4) In matters not regulated by the Rules and Regulations, the provisions of the Civil Code and relevant laws of Poland, as well as the laws of the European Union, in particular GDPR (Regulation of the European Parliament and of the Council (EU) 2016/679 of April 27, 2016) shall apply. on the protection of individuals with regard to the processing of personal data and on the free movement of such data and the repeal of Directive 95/46/EC).

V. USER’S RIGHTS

(1) The user may at any time request information from the controller about the scope of processing of personal data.
(2) You may at any time request the correction or rectification of your personal data.
(3) The user may withdraw his consent to the processing of his personal data at any time, without giving any reason. The request not to process data may concern a specific purpose of processing indicated by the User, e.g. withdrawal of consent to receive commercial information, or concern all purposes of data processing. Withdrawal of consent as to all processing purposes will result in the removal of the User’s account from the website, along with all of the User’s personal data previously processed by the administrator. Withdrawal of consent will not affect the activities already performed.
(4) The user may at any time request, without giving any reason, that the administrator delete his data. The request for deletion of data will not affect the activities performed so far. Deletion of data means simultaneous deletion of the User’s account, along with all personal data stored and processed by the administrator to date.
(5) The User may at any time object to the processing of personal data, both with respect to all of the User’s personal data processed by the controller, as well as only to a limited extent, e.g. as to the processing of data for a specifically indicated purpose. The objection will not affect the activities carried out so far. Filing an objection will result in the deletion of the User’s account, along with all personal data stored and processed to date, by the administrator.
(6) You may request a restriction of the processing of your personal data, whether for a certain period of time or without a time limitation, but within a certain scope, which the controller will be obliged to comply with. This request will not affect the activities carried out so far.
(7) The user may request that the controller transfer to another entity, the processed personal data of the user. For this purpose, he should write a request to the administrator, indicating to which entity (name, address) the User’s personal data should be transferred and what specific data the User wishes the administrator to transfer. After the User confirms his/her request, the administrator will provide, in electronic form, to the designated entity, the User’s personal data. Confirmation of the request by the user is necessary for the security of the user’s personal data and to be sure that the request comes from an authorized person.
(8) The Administrator shall inform the User of the action taken, before the expiration of one month after receiving one of the requests listed in the preceding paragraphs.

(9) The user has the right to request information about the data, or its processing also in electronic form.

10. the user has the right to lodge a complaint related to the processing of personal data to the supervisory authority – the President of the Office for Personal Data Protection

VI. RETENTION PERIOD OF PERSONAL DATA

(1) As a general rule, personal data shall be retained only as long as necessary to fulfill the contractual or statutory obligations for which it was collected. The data will be deleted immediately when storage is no longer necessary, for evidentiary purposes, in accordance with civil law, or in connection with a statutory obligation to store data.
(2) Information on the contract shall be kept for evidence purposes, for a period of three years, starting from the end of the year in which the business relationship with the User was terminated. Deletion of data will take place after the expiration of the statutory limitation period for the assertion of contractual claims.
(3) In addition, the administrator may retain archival information relating to concluded transactions, as their storage is related to the User’s claims, e.g. under warranty.
(4) If no contract has been concluded, between the User and the Owner, the User’s personal data is stored until the User’s account on the website is deleted. Deletion of the account may occur as a result of a request by the User, withdrawal of consent to the processing of personal data, or objection to the processing of such data.

VII. ENTRUSTING DATA PROCESSING TO OTHER ENTITIES

(1) The administrator may entrust the processing of personal data to entities cooperating with the administrator to the extent necessary for the implementation of the transaction, e.g. for the preparation of the ordered goods and delivery of shipments or transmission of commercial information, originating from the administrator (the latter applies to Users who have agreed to receive commercial information).
(2) In addition to the purposes indicated in this Privacy Policy, personal data of Users, will not be shared in any way with third parties or transferred to other entities, for the purpose of sending marketing materials of these third parties.
(3) Personal data of website users are not transferred outside the European Union.
(4) This Privacy Policy shall comply with the provisions arising from Art. 13 paragraph 1 and paragraph 2 of the GDPR regulation.

VIII. COOKIES

(1) The website uses cookies or similar technology (hereinafter collectively referred to as “cookies”) to collect information about the User’s access to the website (e.g., via a computer or smartphone) and his/her preferences. They are used, among other things. for advertising and statistical purposes and to customize the website for you.
(2) Cookies are fragments of information that contain a unique reference code that a website sends to a user’s device for the purpose of storing and sometimes tracking information about the device being used. Usually they do not allow to identify the User’s person. Their main task is to better tailor the website to the user.
(3) Some of the cookies present on the website are available only for the duration of a given web session and expire when the browser is closed. Other cookies are used to remember the User, who, when returning to the website, is recognized on it. They are then preserved before a longer period of time.
(4) The cookies used on this website are:
_ga removed after 2 years, _gid removed after 24 hours, _ga_ removed after 2 years, _gac_gb_ removed after 90 days, PHPSESSID removed after session ends
(5) all cookies, occurring on the website, are determined by the administrator.
(6) All cookies, used by this website, comply with the applicable laws of the European Union.
(7) Most Users and some mobile browsers automatically accept cookies. If the user does not change the settings, the cookies will be stored in the memory of the device.
(8) You may change your cookie acceptance preferences or change your browser so that you can receive an appropriate notification each time the cookie function is set. To change your cookie acceptance settings, adjust the settings in your browser.
(9) It is worth remembering that blocking or deleting cookies may prevent full use of the website.
(10) cookies will be used for necessary session management, including:
a. Creating a special login session for the Website User so that the Website remembers that the User is logged in and requests are delivered in an efficient, secure and consistent manner;
b. Recognizing the User who has visited the website before, which allows us to identify the number of unique users who have used the website and allows us to make sure that the website has enough capacity for the number of new users;
c. Recognizing whether a website visitor is registered on the website;
d. Recording information from the User’s device, including: cookies, IP address and information about the browser used, in order to be able to diagnose problems, administer and track Site usage;
e. Customize elements of the layout or content of the website;
f. To collect statistical information about how Users use the Site, in order to be able to improve the Site and to determine which areas of the Site are most popular with Users.

INFORMATION OF THE CONTROLLER OF PERSONAL DATA MADE PURSUANT TO ART. 13 paragraph 1 and 2 of the GENERAL DATA PROTECTION REGULATION (GDPR).
In connection with the entry into force and necessity of application of the Regulation of the European Parliament and of the Council (EU) 2016/679 of April 27, 2016. on the protection of individuals with regard to the processing of personal data and on the free movement of such data and the repeal of Directive 95/46/EC (General Data Protection Regulation) (hereinafter referred to as the “Regulation”), the owner of the Internet domain provides the following information on the principles of processing your personal data.
(1) The website processes your personal data for the following purposes:
(a)to carry out the services offered on the website,
b)transfer of your personal data to ING Bank Śląski S.A. (“Bank”) in connection with
– provision by the Bank to the Online Store of the service of providing the infrastructure for handling payments over the Internet (legal basis: Article 6(1)(f) of the Regulation).
– handling and settlement by the Bank of payments made by customers of the Online Store over the Internet using payment instruments (legal basis: Article 6(1)(f) of the Regulation).
– in order for the Bank to verify the proper performance of the agreements concluded with the Online Shop, in particular to ensure the protection of the interests of the payers in connection with the complaints submitted by them (legal basis: Article 6(1)(f) of the Regulation).
c)transfer of your personal data to Twisto Polska sp. z o.o. in connection with the possibility of offering to make payment for the purchased goods or services by Twisto Polska sp. z o.o. under a contract of mandate covering the “Buy with Twisto” shopping formula and making this shopping formula available through the Online Store, as well as for the purpose of verification by Twisto Polska Sp. z o.o. of the due performance of such assignment contracts (legal basis: Article 6(1)(f) of the Regulation).
(4) In connection with the processing of personal data for the purposes specified in paragraph 2, your personal data may be made available by the Online Store to other recipients or categories of recipients of personal data, which may be:
a)ING Bank Śląski S.A.
(b)Twisto Poland sp. z o.o.
9.In the event that you provide your personal data for the purpose of transferring your personal data to Twisto Polska sp. z o.o. prior to the conclusion of a contract of sale of goods (or services) purchased from the Online Store, the provision of such data is a condition for the conclusion of a contract of sale in connection with the business model of operation adopted by the Online Store.
(10) In the case of transfer of your personal data to the Bank in connection with the processing and settlement of payments made by you to the Online Store via the Internet using payment instruments, the provision of data is required in order to process the payment and provide confirmation of its execution by the Bank to the Online Store.
(11) In the case of transfer of your personal data to the Bank in order for the Bank to verify the proper performance of the agreements concluded with the Online Shop, in particular to ensure the protection of the interests of the payers in connection with their complaints, providing such data is required to enable the execution of the agreement concluded between the Online Shop and the Bank.
(12) In case of transfer of your personal data to Twisto Polska sp. z o.o. in connection with the possibility of Twisto Polska sp. z o.o. offering to pay you the price for the goods or services purchased by you. z o.o. within the framework of a contract of mandate covering the shopping formula “Buy with Twisto” and making this formula available by the Internet Shop, providing these data and processing them for this purpose is required in connection with the business model of conducting business adopted by the Internet Shop and for the purpose of executing the contract concluded between the Internet Shop and Twisto Polska Sp. z o.o.